The "insult" was just to question his intelligence due to him constantly kicking me from the server without a normal explanation. Just saying "stop using the glitch". I had no idea what he is talking about because I played like I'm playing for the last decade without any problems from other servers ...

Yes, I agree that it would be very unfair for a player to use game's bugs/glitches to get kills. Nobody would like that.
But, I honestly still don't know what is a head glitch and how it works. When I play the game, I just play like a regular person. I'm not trying to do some fancy maneuvers to ...

Dear Honey-Mom,

Thank you for your prompt response. I respect the admins for doing their job and understand that they are needed to keep order in the servers. This time was not the case. I truly hope that it was a honest mistake due to his misinformed beliefs and that it will get sorted out soon ...

Hello, I'm a player from your dust1 server.
First and foremost I would like to say that I'm thankful for hosting and letting everyone play on your awesome server! Unfortunately today I got accused of exploiting a "glitch" that no one ever heard of.
I've been playing CS:S for many years ...