ping problem on 4played servers

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Cyrnos
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ping problem on 4played servers

Post by Cyrnos »

Hi all,
I'm french (sorry for my english) and I play often on 4played servers, usually my ping is about 30 ms. Since a few days the ping is very high, about 150 ms, I don't know why.
the problem started 3 days after I became a VIP. I don't have a ping problem on all the other servers, so I don't understand. Can you help please? Thank you.
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Re: ping problem on 4played servers

Post by Honey-Mom »

Hey Cyrnos,

please download this Software. Download WinMTR
Use this IP 185.242.115.55

Upload your result here and our development can give you more information about your problem.

Sincerely
H o n e y - M o m
!! Folge 4played auch bei Facebook & Twitter !!

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Cyrnos
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Re: ping problem on 4played servers

Post by Cyrnos »

Hello, thank you for your answer. It's very strange, since today the problem is fixed...
From Wednesday until last night I tried every day and the ping was still at 150 on your servers and at 30 on the others. Today It's ok. I still don't understand but it doesn't matter now I can play on my favorite servers :)
I still downloaded the software you offered in case the problem starts again.
Thank you.
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Re: ping problem on 4played servers

Post by Honey-Mom »

Okay, sounds like we solved the problem :-).

Have fun on our servers.
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Re: ping problem on 4played servers

Post by Cyrnos »

Sorry, but I was too optimistic. The problem returned. And this ping problem only affects 4played servers.
Here are the results of the test :


| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| livebox.home - 0 | 177 | 177 | 0 | 0 | 11 | 1 |

| 80.10.235.189 - 0 | 177 | 177 | 2 | 3 | 21 | 2 |

| ae105-0.ncnan202.rbci.orange.net - 0 | 177 | 177 | 3 | 5 | 30 | 4 |

| ae47-0.nridf202.rbci.orange.net - 0 | 177 | 177 | 7 | 9 | 25 | 8 |

| ae43-0.noidf002.rbci.orange.net - 0 | 177 | 177 | 8 | 10 | 31 | 11 |

| Request timed out. - 100 | 35 | 0 | 0 | 0 | 0 | 0 |

| Request timed out. - 100 | 35 | 0 | 0 | 0 | 0 | 0 |

| Request timed out. - 100 | 35 | 0 | 0 | 0 | 0 | 0 |

| Request timed out. - 100 | 35 | 0 | 0 | 0 | 0 | 0 |

| be103.rbx-g3-nc5.fr.eu - 95 | 37 | 2 | 0 | 13 | 14 | 12 |

| Request timed out. - 100 | 35 | 0 | 0 | 0 | 0 | 0 |

| Request timed out. - 100 | 35 | 0 | 0 | 0 | 0 | 0 |

| Request timed out. - 100 | 35 | 0 | 0 | 0 | 0 | 0 |

| 91.121.169.215 - 0 | 177 | 177 | 11 | 13 | 30 | 12 |
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Re: ping problem on 4played servers

Post by Bi@ »

Hi, have you checked everything? I say at home practically.
Mobile phones connected with wifi? Appliances? A few iPads? Backup? Try downloading this mobile application (FING), find all connected devices (wifi and rj45 -ethernet-) to your modem router.
Windows updates?
If you still encounter the problem, use system reset on windows, bring your pc back (you will see dates with a dot below) to days or months before, possibly you will have malware. Try downloading Malwarebites, try downloading ccleaner. if you don't find the solution, call your isp and see if you have any problems on the line.
If you still haven't solved the problem, pray or have the house blessed. :fleh: :fleh: :D :D
regards
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Re: ping problem on 4played servers

Post by Cyrnos »

hi!
the problem is still not solved, in the late afternoon and early evening the ping is still at 150, I really think it is related to the passage in VIP because before I played long on your servers and I never encountered this problem before my registration VIP. On the other servers I have no problem of ping. It concern just 4played servers. Can you tell me which file . cfg has been modified for the change to VIP. thank you! I I want play like before...
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Re: ping problem on 4played servers

Post by Kernel »

This is a connection problem and not related to a VIP Account.
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Re: ping problem on 4played servers

Post by mirage »

Hi I am mirage, from spain, i have the same problem, general my ping is about 30ms but now is 150, i make a traceroute with this result...

C:\Users\grecar>tracert 185.240.241.242

Traza a 185.240.241.242 sobre caminos de 30 saltos como máximo.

1 <1 ms <1 ms <1 ms 192.168.87.2
2 1 ms 1 ms 1 ms 192.168.144.1
3 * * * Tiempo de espera agotado para esta solicitud.
4 14 ms 14 ms 14 ms 234.red-81-41-222.staticip.rima-tde.net [81.41.222.234]
5 13 ms 12 ms 13 ms 49.red-80-58-73.staticip.rima-tde.net [80.58.73.49]
6 14 ms 14 ms 14 ms 213.140.50.204
7 23 ms 17 ms 17 ms 176.52.248.189
8 22 ms 22 ms 22 ms 5.53.6.76
9 18 ms 17 ms 17 ms 80.157.129.105
10 49 ms 49 ms 48 ms 217.5.109.58
11 176 ms 181 ms 166 ms 194.25.211.99
12 83 ms 70 ms 121 ms ns1.mrosoft.net [82.149.226.89]
13 70 ms 55 ms 49 ms 185.240.241.242

as you can see the 194.25.211.99 is the problem.

with winrtm

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.87.2 - 0 | 19 | 19 | 0 | 0 | 4 | 0 |
| 192.168.144.1 - 0 | 19 | 19 | 1 | 1 | 7 | 1 |
| 65.red-81-41-222.staticip.rima-tde.net - 75 | 4 | 1 | 0 | 2 | 2 | 2 |
| 234.red-81-41-222.staticip.rima-tde.net - 0 | 19 | 19 | 13 | 14 | 21 | 14 |
| 49.red-80-58-73.staticip.rima-tde.net - 0 | 19 | 19 | 12 | 12 | 17 | 12 |
| 213.140.50.204 - 0 | 19 | 19 | 14 | 14 | 15 | 15 |
| 176.52.248.189 - 0 | 19 | 19 | 17 | 18 | 24 | 17 |
| 5.53.6.76 - 0 | 19 | 19 | 22 | 23 | 30 | 30 |
| 80.157.129.105 - 0 | 19 | 19 | 17 | 29 | 247 | 17 |
| 217.5.109.58 - 0 | 19 | 19 | 48 | 49 | 52 | 49 |
| 194.25.211.99 - 0 | 18 | 18 | 164 | 182 | 195 | 184 |
| ns1.mrosoft.net - 0 | 19 | 19 | 60 | 120 | 189 | 60 |
| 185.240.241.242 - 7 | 15 | 14 | 114 | 151 | 175 | 132 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v1.00 GPLv2 (original by Appnor MSP - Fully Managed Hosting & Cloud Provider)

Thanks for all
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